Integrate the mobile channel for better communication

We’re passionate about developing new ways for businesses to communicate with their customers

The key to effective mobile messaging is integration to existing business systems

We offer a full suite of flexible and intelligent APIs and workflow Builder tools to implement mobile messaging within your business quickly and easily to deliver timely, relevant, personal mobile interactions triggered by your business systems


Intelligent & Flexible APIs

Over the past 15 years we've used our programming expertise to develop powerful messaging APIs that are straightforward to implement and connect existing business systems with mobile messaging.

Our APIs can be directly integrated into your current systems, providing a straightforward interface that enables you to automatically send and receive SMS text messages whilst harnessing the power of the cloud.


Features

  • High Throughput Options
  • Choice of API’s / Protocols
  • Supports all common character sets
  • Long Message Support - Concatenation
  • Dynamic Source Masking                 (where supported by carriers)
  • Enhanced Delivery Receipting
  • Two-way Available in Over 40 Countries
  • Intelligent Retry Schedules

Services

  • 99.95% service availability with SLA
  • Comprehensive service monitoring platform customised to suit client specific solutions
  • 24x7 support from our technical experts to help you get the most from using Engage Gateway
  • Online interface for reporting, delivery status, MSISDN reporting & blacklisting, CSV Export
  • Sub accounts for cost centre management with admin and permission functions

HTTP/S API

  • Our most popular API
  • Connects only when traffic is received
  • Provides delivery receipts
  • Protects your traffic using a secure encryption (HTTPs/SSL)
  • Two-way messaging is supported
  • Real-time analytics: Every message generates a delivery receipt
  • Dynamic Sender ID’s are supported dependent on destination
  • Extended length/ concatenated messages are supported

SMPP API

  • Permanent connection
  • API designed specifically for transmission of SMS
  • Recommended for carrying a very high volume of messages
  • Offers carrier grade connection
  • Two way messaging supported
  • Real-time analytics: Every  message will generate a delivery receipt
  • Dynamic Sender ID supported
  • Extended length/ concatenated messages are supported

myCRM API

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The myCRM API allows you to get the right message, to the right user at the right time by integrating your CRM data to our messaging platform

  • Integration from any existing CRM platform
  • Set any number and combination of CRM fields  
  • Ideal for clients to trigger personalise messages
  • Real-time database filtering on outbound campaigns
  • myCRM capabilities are available within any Engage HTML5 campaign

SMS2Email

Our Email 2 SMS service allows clients to send SMS messages using almost any email programme including Microsoft Outlook.

Quick and easy integration to almost any email client or business application including:

• SAP
• Oracle
• Siebel
• Sage
• Outlook SMS
• Lotus Notes


Look Up API

Our Look Up API provides a means to verify the status and network of any mobile number (Dependent on country availability)

The API enables you to submit individual numbers or batches and can be used in conjunction with Direct Control Mobile’s SMS delivery APIs, such as HTTP or SMPP.

The web interface feature, called Data Washer, also available in Direct Control Mobile, enables a CSV file upload of numbers for cleaning up existing databases, the results of which can be emailed to a nominated email address.


Custom API

Want to create something a little more unique where an 'Off the shelf' offering doesn’t quite cut it?

Unlike most platforms, we will not dictate the structure of an API. Our dynamic integration tools can create bespoke APIs to interact seamlessly with your own or third party platforms regardless of the protocol used. So whether it be REST / SOAP requests using JSON or XML we can cater to all.


Builder

A UNIQUE WORKFLOW TOOL FOR INTELLIGENT MESSAGING SERVICES

Builder allows enterprises to quickly and cost effectively build complex services without the need for bespoke programming or coding.

Builder allows easy cloning and copying of services to test and optimise different workflows.

Builder can perform single transactions or can be built out to encompass any number of scenarios, mixing and matching triggers and actions, and automating almost any process encompassing SMS, Voice and Internet communication channels.

Expand your creations using the Lua scripting function and take your ideas to another level.

Enjoy the flexibility to create bespoke API’s for endless possibilities when connecting with external apps.

BUILDER FOR DEVELOPERS

Use Builder in conjunction with our suite of APIs to build complex workflows without the need for bespoke coding.

Workflows can be created in minutes, tested for efficacy, cloned and made live.

The extensive selection of user states offers a huge range of options to developers for workflow construction.


CONNECTIVITY

We are connected to leading mobile network operators in the UK, Ireland, South Africa, Australia and East Africa and throughout the world

INTEGRATION

Our solutions are easy to integrate, available in most major coding languages including ASP, ASP.NET, C#, Delphi, Java, Perl, PHP, Python, Ruby, VBA, VB.NE

SUPPORT

Our operational support team is available for consultation during. If a 365 SLA is required, a 24-hour Network Operations Centre (NOC) facility can be provided to offer support outside of business hours 24×7×365. Full resilience and failover mechanisms are in place

SECURITY

We offer secure connectivity using IP access control, HTTPS and/or VPN.